Privacy Policy
Brandi Herrman Communications LLC DBA Content on Cue
Effective Date: [Feb 1, 2026]
Brandi Herrman Communications (“BHC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our services, including the Content Cue messaging program.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
Name
Email address
Phone number
Business information
Information submitted through contact forms
SMS/MMS messages and media you send to us
Automatically Collected Information
IP address
Browser type
Device information
Website usage data through analytics tools
2. How We Use Your Information
We use collected information to:
Provide and manage our services
Communicate with you regarding inquiries or client work
Deliver the Content Cue program
Improve our website and offerings
Maintain internal business records
Comply with legal obligations
We do not sell or rent your personal information.
3. SMS/MMS Communications – Content Cue Program
Brandi Herrman Communications offers the Content Cue program, which includes recurring SMS and MMS messaging to help clients capture stories, updates, and content ideas.
By providing your mobile phone number and opting in through our website, client agreement, or written consent form, you expressly consent to receive recurring SMS and MMS messages from BHC related to Content Cue.
These messages may include:
Weekly or recurring content prompts
Reminder messages
Follow-up questions
Account or service-related notifications
Message frequency varies by plan but typically ranges from 1–3 messages per week.
Message and data rates may apply depending on your mobile carrier.
Your consent to receive SMS/MMS messages is not a condition of purchase.
4. Opt-Out Instructions
You may opt out of SMS/MMS communications at any time by replying STOP to any message.
After you send STOP, you will receive confirmation of your opt-out and will no longer receive messages unless you re-enroll.
For assistance, reply HELP or contact us at:
[bhc@brandiherrman.com]
5. Information Collected Through SMS/MMS
When you participate in Content Cue, we may collect:
Your mobile phone number
The content of messages you send (including text, images, video, or attachments)
Message timestamps and related metadata
We use this information to:
Deliver prompts and communications
Organize and develop content
Provide client services
Maintain business records
SMS/MMS messages are transmitted via third-party service providers (such as Twilio or similar platforms) who process information solely for the purpose of delivering messaging services.
Content you submit may be stored securely in cloud-based systems used by BHC (such as Google Drive or similar platforms) to support service delivery.
6. Data Retention
We retain personal information and SMS/MMS communications only as long as necessary to:
Provide services
Fulfill contractual obligations
Maintain appropriate business records
Comply with legal requirements
7. Your Rights
You may request:
Access to your personal information
Correction of inaccurate information
Deletion of your personal information (subject to legal or contractual limitations)
To make a request, contact us at:
[insert support email address]
8. Security
We take reasonable administrative and technical measures to safeguard personal information against unauthorized access, disclosure, or misuse.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Our website address is: https://brandiherrman.com.
Comments
When visitors leave comments on the site Privacy Policy
Effective Date: [February 1, 2026]
Brandi Herrman Communications (“BHC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our services, including the Content Cue messaging program.
8. Security
We take reasonable administrative and technical measures to safeguard personal information against unauthorized access, disclosure, or misuse.
9. Updates to This Policy
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
SMS Communications & Data Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We do not sell, rent, or trade personal information, including phone numbers. Data may be shared with trusted service providers solely to operate and support our services.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.